Use Cases

Enterprise AI Transformation

QMC

QMC, a North American provider of smart gas and water metering solutions, faced delays in diagnosing and resolving meter-related issues due to a manual troubleshooting process that required support teams to analyse problems, determine whether hardware replacement was necessary, and guide customers through resolution steps. To address this, saasberry.ai built an AI-powered troubleshooting assistant that diagnoses meter issues, recommends corrective actions, identifies when a hardware replacement is required, and guides support teams through the entire resolution process. By automating troubleshooting and delivering consistent recommendations, the solution helps reduce downtime, improve support efficiency, accelerate issue resolution, and enhance the overall customer experience.

Cut Manual Work
Unlock Hidden Efficiencies
Scale AI With Confidence
Build a Clear AI Roadmap

Charlie Voice Agent

DIGITAL

Traditional chat experiences create friction when users need information quickly. To solve this, saasberry.ai developed Charlie as part of the DIGITAL project, a real-time voice AI experience connected to enterprise knowledge and workflows. Users can speak naturally, receive immediate responses, retrieve project information, and get workflow guidance without searching through traditional systems. Charlie creates a faster, more natural and engaging way to interact with enterprise AI, replacing typing and manual searching with real-time conversation.

Natural Voice Conversations
Real-Time Responses
Enterprise Knowledge Retrieval
Project and Workflow Guidance

AI Research Operating System

WEALTH MANAGEMENT ORGANIZATION

A leading Canadian private equity and wealth management organization sought to improve how investment research was conducted across its analyst team. Research workflows required significant manual effort, including gathering information from internal and external sources, synthesizing findings, and producing reports that aligned with internal investment standards. Saasberry designed and deployed an AI-powered research platform that acts as a digital analyst. The solution gathers information, drafts structured research reports, assists with thesis exploration, and helps analysts evaluate opportunities faster while maintaining existing investment decision-making processes. The platform enables analysts to focus more time on judgement, conviction, and portfolio strategy rather than information gathering and report preparation.

Accelerate Investment Research
Scale Analyst Productivity
Reduce Manual Research
AI-Powered Decision Support

Patient Intake

PARIS ORTHOTICS

Paris Orthotics sought to modernize patient intake, information collection, and administrative processes while maintaining a high standard of patient care. Staff spent significant time handling repetitive documentation tasks, appointment coordination, and patient communications. Saasberry developed AI-enabled workflows that assist with intake processes, automate administrative tasks, streamline patient communications, and provide faster access to information. By reducing manual work and improving operational efficiency, clinic staff can dedicate more attention to patient outcomes and care delivery.

Improve Patient Experience
Streamline Clinical Operations
Reduce Manual Administration
Scale Patient Support

Member Engagement & Operations

INNOVATIVE FITNESS

Innovative Fitness wanted to improve client engagement while reducing the administrative burden placed on coaches and staff. Routine communications, scheduling activities, member inquiries, and operational processes consumed valuable time that could be better spent delivering high-value client experiences. Saasberry implemented AI-driven automation and operational workflows that streamline client interactions, reduce manual administrative effort, and create a more responsive experience for members. The solution supports staff by automating repetitive tasks while ensuring a consistent customer experience across the organization.

Improve Client Experience
Reduce Administrative Work
Scale Operations
Increase Staff Efficiency